Privacy Policy

Privacy Policy

Introduction

Welcome to https://yacht-hire.terratrek.net (hereafter referred to as “Yacht Hire,” “we,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://yacht-hire.terratrek.net
  • All applications and services offered by Yacht Hire
  • Interactive features on our platforms
  • Any links or references to third-party websites or services found on our site

Please note that this policy does not cover privacy practices of other entities, even if linked or referenced from our website. Third-party platforms have their own privacy policies which will govern the collection and use of personal data by those entities.

Processing Activities

This Privacy Policy guides your interactions when:

  • You register an account with us to access our services as an authorized user.
  • You visit our websites, including any linked pages, and interact with their content.
  • You choose to receive communications from Yacht Hire via email, phone, or SMS.

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact information.
  • Payment Information: Data related to transactions, including payment card details, billing addresses, and payment history.
  • Financial Information: Financial records linked to your account or services used, which may be processed through secure third-party payment gateways.
  • Purchase Information: Details about products or services you have purchased from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and MAC addresses.
  • Location Data: Information about your physical location when using our location-based services.
  • Feedback: Any comments, suggestions, or reviews you provide to enhance our services.
  • Social Media Information: Details obtained from social media platforms when users choose to connect their accounts with us.
  • Product Information: Preferences, interactions, and feedback regarding our products and services.

We collect this data through multiple channels: user inputs on our forms, interactions with our applications, automatic tracking tools (like cookies), and data received from third parties.

Cookies

Cookies are small text files stored on your device by our website or apps to enhance your experience and provide relevant analytics. We use cookies for various purposes, including:

  • Strictly Necessary: These ensure the basic functionality of our websites and apps, such as login sessions and page navigation.
  • Preference: Cookies store user preferences, allowing us to remember settings and personalize content.
  • Analytics: They enable us to gather insights into how users interact with our platforms, helping us improve performance and usability.

Users can manage non-essential cookies through our built-in Cookie Manager, providing control over data collection for these purposes.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is no longer relevant, we securely delete or anonymize the data to protect your privacy.

Your Rights (Geographically Specific)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and a copy of your personal information held by us.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure: Also known as the “right to be forgotten,” this allows you to request the deletion of your personal data.
  • Restriction: You can limit the processing of your data under certain circumstances.
  • Portability: The ability to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Oppose the processing of your data for specific or all purposes.
  • Non-Discrimination: Ensure that you are not subject to unfair treatment due to exercising your data protection rights.

To exercise these rights or have any data-related queries, please reach out to our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data removal (unsubscription), or other questions, please contact us:

  • Email: [email protected]
  • Address: Yacht Hire Privacy Team, [Street Address], [City], [State/Province], [Postal Code]